Welcome to SimpleHelp
Remote Access
Remote access computers register with your SimpleHelp server so they can be connected to and controlled by technicians.
|
|
Open Remote Access Page
Show Remote Access Embed Code |
Embedding the Customer Links
Copy the following code and place it in a page on your website to easily include download links for the customer application:
<script
id = "jwEmbed"
src = "/customer/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"
type = "text/javascript">
</script>
id = "jwEmbed"
src = "/customer/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"
type = "text/javascript">
</script>
- The src line should contain the domain name or IP address of your SimpleHelp server (the detected value may be incorrect).
- Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly.
- Optional Set showAppName to no to hide the application name.
- Optional Remove the imageURL line to hide the branding image.
Embedding the Technician Links
Copy the following code and place it in a page on your website to easily include download links for the technician application:
<script
id = "jwEmbed"
src = "/technician/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"
type = "text/javascript">
</script>
id = "jwEmbed"
src = "/technician/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"
type = "text/javascript">
</script>
- The src line should contain the domain name or IP address of your SimpleHelp server (the detected value may be incorrect).
- Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly.
- Optional Set showAppName to no to hide the application name.
- Optional Remove the imageURL line to hide the branding image.
Embedding the Remote Access Links
Copy the following code and place it in a page on your website to easily include download links for the remote access application:
<script
id = "jwEmbed"
src = "/access/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"
type = "text/javascript">
</script>
id = "jwEmbed"
src = "/access/embed.js"
configuration = "online*,offline,applet"
imageURL = "/branding/applet_splash.png"
showAppName = "yes"
type = "text/javascript">
</script>
- The src line should contain the domain name or IP address of your SimpleHelp server (the detected value may be incorrect).
- Optional The configuration line specifies which download options are preferred. Options followed by a * are recommended and highlighted accordingly.
- Optional Set showAppName to no to hide the application name.
- Optional Remove the imageURL line to hide the branding image.